Shipping & Returns

Shipping Policy

1. Processing Time:

Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Rates:

Shipping rates are fixed per product within India. Costs may vary for countries outside of India. Customers can view the shipping costs during the checkout process before finalizing their order.

3. Shipping Methods:

We offer various shipping methods, including standard and expedited options. The available shipping methods may vary depending on the destination.

4. Shipping Confirmation:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Please allow 24 hours for the tracking information to update.

5. International Shipping:

We currently offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Return & Exchange Policy

1. Returns:

We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Return Process:

To initiate a return, please contact our customer service team at contact@genialsenior.com with your order number and a brief explanation of the reason for the return. We will provide you with instructions on how to proceed.

3. Refunds:

4. Exchanges:

If you received a defective or damaged product, we will gladly exchange it for a new one. Please contact us within 7 days of receiving the item to initiate the exchange process.

5. Return Shipping:

Customers are responsible for the cost of return shipping, except in cases where the return is due to a defect or an error on our part.

Contact Information

For any questions or concerns regarding shipping or returns, please contact us @

Whatsapp: +91 882 803 2258