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Delivery Policy

Delivery Policy

1. Order Processing Time:

  • Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) after payment confirmation.

  • During peak seasons or promotions, processing times may vary, and we appreciate your patience.

2. Shipping Rates:

  • Shipping rates are fixed per product within India. Costs may vary for countries outside of India. Customers can view the shipping costs during the checkout process before finalizing their order.

3. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options. The available shipping methods may vary depending on the destination.

4. Shipping Confirmation:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Please allow 24 hours for the tracking information to update.

5. International Shipping:

  • We currently offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

6. Delivery Delays:

  • While we strive to deliver your orders on time, unforeseen circumstances such as customs clearance, natural disasters, or other external factors may cause delays.

  • We appreciate your understanding in such situations and assure you that we will do our best to resolve any issues promptly

7. Delivery Confirmation:

  • Upon receiving your order, please inspect the package for any damages.

  • If you notice any issues, contact our customer support within 7 days of receiving the order with relevant photos, and we will assist you accordingly.

Contact Information

  • For any questions or concerns regarding shipping or returns, please contact us @

      email: contact@genialsenior.com

      Whatsapp: +91 882 803 2258

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